Privacy Policy

Privacy Policy
 Effective Date: 18/08/2025

1. Introduction

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website operated by Camila Fernandez Tielens (“we,” “us,” or “our”) in the United Kingdom.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect
When you visit or interact with our site, we may collect the following types of personal data:

  • Identity Information: name, email address, billing and shipping addresses, phone number.

  • Payment Information: credit/debit card details and transaction data (processed securely by third-party payment providers).

  • Technical Data: IP address, browser type, operating system, and referring URLs.

  • Usage Data: browsing actions, page visits, and interaction history.

  • Marketing & Communication Data: preferences in receiving marketing communications.

3. How We Use Your Information
We use your information for the following purposes:

  • To fulfill your orders and deliver products.
    To communicate with you regarding your order or inquiries.

  • To improve and personalise your shopping experience.

  • To send marketing messages (if you have opted in).
    To comply with legal obligations and protect our business.

4. Cookies and Tracking Tools
We use cookies and similar technologies (e.g., Google Analytics, Facebook Pixel) to:

  • Understand how users interact with our website.

  • Improve performance and user experience.

  • Deliver personalised advertising.

You can manage cookie preferences through your browser settings.

5. Sharing Your Information
We may share your personal data with:

  • Service Providers: such as payment processors, delivery services, and marketing platforms.
    Analytics Providers: to help us understand website usage and improve functionality.

  • Legal Authorities: if required by law or to protect our rights.

We do not sell your personal data to third parties.

6. Data Storage and Security
We take appropriate technical and organisational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

7. International Transfers
Your data may be transferred to and processed outside of the UK or European Economic Area (EEA) where privacy laws may differ. In such cases, we ensure appropriate safeguards are in place.

8. Your Data Rights (under UK GDPR)
You have the right to:

  • Access, correct, or delete your personal data.

  • Object to or restrict certain types of processing.

  • Withdraw consent at any time (where applicable).

  • File a complaint with the UK Information Commissioner’s Office (ICO).

To exercise any of these rights, please contact us via the email below.

9. Children’s Privacy
Our website is not directed at individuals under the age of 13. We do not knowingly collect data from children.

10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: hello@studiobyferni.com

11. Changes to This Privacy Policy
 We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”